Global Gaming Expo Conference Session

4013: Designing for Success: Developing a Successful Casino Hospitality Security Manual

10:30:00 AM - 11:30:00 AM

Beginning with the end in mind is the first key to a successful security department program. Planning the contents of a policy and procedure manual for a new gaming property or re-evaluating the present manual of an established property will be made easier by understanding the basic contents needed to secure the knowledge base your officers and supervisors need. Understanding the role each chapter plays in itself and the cumulative effect it has as a cog in the greater picture will be explored from A to Z. This presentation will get the newly appointed security manager or director of a gaming and hospitality property off on the right track and will stimulate new ideas and concepts for the veteran security practitioner. Speaker: Randall Boynton, CST - Director of Surveillance - Paiute Palace Casino