 The marriage of strategy and technology is transforming the gaming business. What once was a “build it and they will come” industry, has now entered the competitive, guest-recognition driven, data enlightened age. This age is made possible (and successful) because of the strategic relationship between the business entrepreneur/operator and the information technologist. In this panel session, senior information technology and operations executives from the gaming industry will examine managing by strategic objectives rather than requests for service, delivering powerful loyalty programs and data warehousing strategies through a partnership with each other, the increasing importance of technology to the success of operations, and how to leverage this new strategic relationship in your organization.
| Moderator: | | Karen Bozich - Vice President/Chief Information Officer - Wynn Resorts | | Panel: | | John Boushy - Sen Vice President Operations Products & Services/Chief Information Officer - Harrah's Entertainment, Inc. | | Jeff Jonas - President & Chief Scientist - Systems Research & Development (SRD) | | Stephen Moore - Executive Director, Special Projects - MGM MIRAGE |
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