Global Gaming Expo Conference Session
1011: Playing the Game: The Customer View of Casino Operations
8:00:00 AM - 9:00:00 AM
Casino executives build their games to appeal to players, but how often do they get direct player feedback? In this session, gambling experts will explain what games, rules, and procedures appeal to players and how casinos can take advantage of these desires. Also covered will be the “education” of players and why that is often a good thing for all concerned.

Moderator:
Roger Gros - Editor - Global Gaming Business
Panel:
Anthony Curtis - Publisher - Huntington Press
Bob Dancer - Gaming Analyst - Compton-Dancer Consulting
Max Rubin - Author - Comp City
Saverio R. Scheri III - Managing Director - WhiteSand Consulting
Michael Shackleford - President - The Wizard of Odds Consulting
Henry Tamburin - Vice President - Research Services Unlimited