Title: 1FB04: Outside the Box: New Skills Can Drive New Business Date: Tuesday, September 13, 2025 Start Time: 2:00pm End Time: 2:50pm Description: Are you making the most of your tourist trade? Who are DMCs and concierges, and how do they boost your business? How do you reach them, and do they pay off? Learn how to drive convention and tourist traffic to your tables as industry experts offer tips to embrace the guest services specialist who will keep your guests coming back for more. Speaker(s): Dawn Britt - F&B; Public Relations - Venetian Resort Hotel & Casino Patty McGlathery - Director of Concierge Services - Travelocity Scott Washburn - Vice President - Baskow & Associates Anthony Curtis - Publisher - Las Vegas Advisor Lisa Johnson - F&B; Public Relations - Venetian Resort Hotel & Casino