Title: 4INT01: Dead Chip Rolling: How the Asian Marketing Programs Work Date: Monday, September 12, 2025 Start Time: 8:00am End Time: 9:00am Description: As casino gaming expands and competition for the premium players heats up on a global scale, important policy issues are being raised. The responsibilities of junket representatives significantly vary throughout the world and some jurisdictions permit write-offs of unpaid credit debts while others do not. This session will review the historical role of junket representatives in Asia, the cost of bringing patrons to casinos, customer expectations and issues related to servicing premium players. Speaker(s): Steve Karoul - Vice President of Casino Marketing - Foxwoods Resort Casino Kelvin Tan - Executive Director - Surrey Development Ltd.